bkk3's Privacy Policy
Your personal information is completely safe with us. This document gives a full account of how bkk3 collects, uses, and protects your information.
Introduction
bkk3 (bkk3.cam) places the highest importance on the privacy of users in Bangladesh. When you use our platform, you provide bkk3 with certain personal information. This Privacy Policy ("Policy") explains what information we collect, why we collect it, how we use it, who we may share it with, and what rights you have. Please read this policy carefully. Continuing to use our services will indicate that you have agreed to the terms of this policy.
This policy applies to all bkk3 services, websites, applications, and any related digital platforms. Read this document alongside our Terms and Conditions and Responsible Gaming Policy.
1. Information Collection — What We Collect
bkk3 only collects information that is necessary to provide our services and to protect your account. We collect information in two main ways — directly from you and automatically.
Information You Provide Directly
Information you give us during registration and account management:
- Full name and date of birth
- Mobile number and email address
- Residential address
- National ID card or passport number (for identity verification)
- Payment information (bKash/Nagad/Rocket number, bank account details)
- Any messages or information provided when contacting support
Information Collected Automatically
Information collected through technology when you use our platform:
- IP address and device identity
- Browser type and operating system
- Pages visited and activity logs
- Cookies and similar tracking technologies
- Transaction history and betting records
- Login times and session information
2. Purpose of Using Information
bkk3 uses your information only for the following legitimate and necessary purposes. Your information is never sold to any third party.
Account Management
Your information is used to create, verify, maintain, and secure your account. Age verification (21+) and identity confirmation are part of this process.
Financial Transactions
Payment information is used to process deposit and withdrawal requests, prevent fraud, and maintain financial security.
Customer Service
Our 24/7 live chat support team uses your information to resolve your issues. Support history is stored so we can serve you faster in the future.
Security and Fraud Prevention
Information is analysed automatically to detect suspicious activity, prevent multiple accounts, and protect the security of the platform.
Ensuring Responsible Gaming
Information is used to monitor playing patterns to identify potentially risky behaviour and to keep responsible gaming guidelines in effect.
Service Improvement
Aggregate (non-personal) statistics are analysed to improve platform performance, develop new features, and enhance the user experience.
3. Cookies and Tracking Technologies
bkk3 uses cookies and similar technologies on its website. Cookies are small text files stored on your device that help our platform function more effectively.
We primarily use three types of cookies:
- Essential Cookies: These cookies are essential for maintaining login sessions and ensuring security.
- Functionality Cookies: These help remember your preferences and settings, such as language preference.
- Analytics Cookies: These collect information about site usage (in aggregate, not individually) so we can improve our services.
You can control cookies by changing your browser settings. However, disabling essential cookies may cause some services to not work properly.
Cookies in Brief
- Cookies do not collect your password or financial information
- Session cookies are deleted when the browser is closed
- Persistent cookies are deleted after a set period
- Cookies can be deleted at any time from browser settings
- We do not use third-party advertising cookies
4. Sharing and Disclosure of Information
bkk3 never sells your personal information to third parties. However, information may be shared in the following limited circumstances:
Circumstances for Sharing Information
Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, and banks to complete financial transactions.
Technology Service Providers
Limited information may be shared with trusted technology partners for server hosting, cybersecurity, and technical services.
Legal Obligations
Information may be disclosed in response to a court order or a lawful request from a law enforcement agency.
Fraud Prevention
Necessary information may be exchanged with anti-money laundering and fraud detection organisations.
5. Data Security Measures
bkk3 has implemented industry-standard technical and administrative measures to protect your information. Our security infrastructure is as follows:
SSL Encryption
All data transmissions are encrypted using SSL/TLS protocols.
Firewall Protection
Advanced firewalls and intrusion detection systems are kept active.
Password Hashing
Passwords are never stored directly — only encrypted hashes are kept.
Regular Audits
Security measures are regularly reviewed and tested.
Important: You also have a responsibility for the security of your account. Do not share your password with anyone, use a strong password, and contact us immediately if you notice anything unusual on your account.
6. Data Retention Period
bkk3 retains your personal information only for as long as it is needed to provide services or to meet legal obligations.
- Active Account: All information is retained while the account remains active.
- After Account Closure: Identity verification and financial records are kept for a set period as required by legal obligations.
- Transaction Records: Financial transaction information is retained to fulfil legal obligations.
- Cookies and Session Data: Most cookies are automatically deleted after the session ends or upon reaching their set expiry.
Data Deletion Requests
You may request to delete your account or correct your information. To do so, contact us:
7. Your Rights and Controls
You have several important rights over your own information when using bkk3's services.
Right to Access
You may request to view the information we hold about you at any time. We will provide that information within a reasonable time.
Right to Correction
If any information in your profile is incorrect or outdated, you may request a correction. Updated information will be amended after verification.
Right to Deletion
You may request deletion of information that goes beyond legal obligations. Applicable information will be deleted upon account closure.
Right to Object to Processing
You may object to the processing of your information for specific purposes. We will consider your objection and take appropriate action.
To exercise any of the above rights, contact our support team. Send your request via our 24/7 live chat service or by email at [email protected]. We will respond within a reasonable time.
8. Protection of Minors
21+ Age Restriction
bkk3's services are for persons aged 21 or older only. We do not knowingly collect information from anyone under the age of 21. Age is verified at the time of registration. If it comes to our attention that information has been collected from a minor, we will immediately delete that information and close the account.
If you believe a minor is using our platform, please notify us immediately at [email protected].
9. Third-Party Links and Services
Our platform may contain content from Pragmatic Play, JILI, PG Soft, Spribe, and other game providers. These providers have their own privacy policies. Our control over third-party services is limited and bkk3 is not responsible for their data collection practices.
Our payment partners (bKash, Nagad, Rocket, banks) are governed by their own privacy policies. Your financial information during payment processing is covered by the security measures of these partners.
Related Pages
See these pages for a complete picture of our policies:
10. Policy Changes and Updates
bkk3 may change or update this privacy policy as needed. If any significant changes are made, we will notify you by email or via a notification on the platform. The date of each update will be noted at the top of the page under "Last Updated".
Continued use of our services after any changes will be considered as your agreement to the updated policy. We therefore recommend checking this page regularly.
11. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We are available 24/7 to help in Bengali.
Live Chat Support
24/7 live chat in Bengali. Get immediate help with any issue.
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Response Time
Data-related requests are generally processed within 7 business days.
Bangladesh Standard Time (BST, UTC+6)